Frequently Asked Questions (FAQ)

Your Questions Answered

At NowFlexiTrip, we want your travel experience to be seamless from start to finish. Below are the answers to our most frequently asked questions. If you need more personalised help, our customer support team is always here to assist you.

NowFlexiTrip is an independent travel service provider offering travel-related assistance to customers based in the United Kingdom. We assist customers in booking flights through our travel partners for flight tickets, holiday packages, hotel reservations, airport transfers, and other travel-related services.

Address

80-90 Paul Street
London
EC2A 4NE

You can reach us easily through:

Phone: +44 02080546456
Email: support@nowflexitrip.com
WhatsApp

Address:

80-90 Paul Street
London
EC2A 4NE

You can book directly with our customer support which suits your preferred flights or holiday package. Once you select your options and complete payment, you will receive a confirmation email with your booking details.
Check your spam/junk folder first. If it’s still not there after 30 minutes, contact us at support@nowflexitrip.com and we’ll resend your confirmation.
Yes, but cancellation and amendment policies depend on the airline or supplier you booked with.

In most cases:
  • Many airline tickets are non-refundable
  • Date or name changes may involve airline fees
  • NowFlexiTrip administrative fees may apply
Contact our team for an accurate quote before making any changes.
Refund processing times vary by airline or supplier. Typically:
  • Airline refunds: 6–12 weeks
  • Hotel or package refunds: 2–8 weeks
  • NowFlexiTrip service fees: non-refundable
We will keep you updated throughout the process.
If your flight is cancelled by the airline, we will help you:
  • Rebook onto an alternative flight

— or —

  • Process a refund if offered by the airline
All refunds depend strictly on the airline’s policy.
Yes, we strongly recommend purchasing travel insurance. It protects you from:
  • Medical emergencies
  • Cancellations
  • Delays
  • Lost or damaged luggage
Some bookings allow deposit-based payments, depending on the airline or supplier. Where available, we will clearly display your payment options before checkout.
Yes. We use encrypted payment gateways and never store your full card details. All transactions follow strict UK security regulations.
Simply email your booking reference to support@nowflexitrip.com , and we will provide the latest updates.
Yes! Our Support agents continuously check prices to offer last-minute discounts on flights and accommodation.
Airline and hotel prices change in real-time based on availability and demand. Prices can increase or decrease minute-to-minute. We recommend booking quickly once you see a good fare.
Yes, you can. Just ensure all passenger names exactly match their passports. Incorrect spellings may result in airline penalties.
Absolutely. For urgent travel issues such as flight cancellations, schedule changes, or airport problems, call us directly at +44 02080546456 for priority support.
Still Need Help?

If your question isn’t listed here, feel free to contact our friendly support team anytime at support@nowflexitrip.com . We’re always happy to help you plan, book, and enjoy your perfect getaway.