Your trusted partner for unforgettable holidays
Welcome to Now Flexi Trip.
These Package Holiday Terms & Conditions explain the terms that apply when you book a holiday package through our website. A package holiday generally includes two or more travel services purchased as part of the same trip, such as flights, accommodation, airport transfers, or other travel-related services.
By making a booking with Now Flexi Trip, you confirm that you have read, understood, and accepted these Terms & Conditions.
Before completing your booking, please ensure that all information provided is accurate, including:
If any traveller requires special assistance due to reduced mobility, medical conditions, or other accessibility requirements, please let us know before booking. Availability of special assistance depends on the relevant airline, hotel, or travel supplier.
Submitting a booking request does not automatically create a confirmed booking.
Your booking becomes confirmed only after:
Until confirmation is issued, prices and availability may change.
We aim to ensure that all prices, descriptions, and travel information displayed on our website are accurate.
Occasionally, pricing or availability may change due to updates from airlines or travel suppliers.
If an error is identified before your booking is confirmed, we will inform you and offer you the option to:
Depending on the travel product selected, bookings may require either:
Full Payment
Certain bookings, including some airline fares and departures close to the travel date, require full payment at the time of booking.
Deposit Payments
Where available, you may secure your booking with a deposit and pay the remaining balance before the final payment deadline shown in your confirmation.
Failure to pay the outstanding balance by the due date may result in cancellation of your booking and applicable supplier cancellation charges.
We accept payment methods displayed during checkout.
If you need to change your booking after confirmation, please contact us as soon as possible at:
Email: support@nowflexitrip.com
Any requested changes are subject to:
Additional charges may include:
Some bookings cannot be amended after tickets have been issued.
If you decide to cancel your booking, please notify us in writing using:
Email: support@nowflexitrip.com
Cancellation charges depend on:
Where applicable, we will explain any cancellation charges before processing your request.
Occasionally, airlines, hotels, or other travel suppliers may need to amend or cancel part of your booking.
Where possible, we will promptly inform you of any significant changes and explain the options available, which may include:
Travel may occasionally be affected by circumstances beyond the control of Now Flexi Trip or our travel suppliers, including:
In these situations, refunds or alternative arrangements are subject to the applicable airline, hotel, or supplier policies.
Travellers are responsible for:
Travellers may be responsible for any costs arising from failure to meet these requirements.
If you experience a problem during your holiday, we recommend that you:
For unresolved concerns after your trip, please email us within 28 days of your return.
Email: support@nowflexitrip.com
Now Flexi Trip acts as an independent travel service provider and works with airlines, hotels, transfer companies, and other travel suppliers to arrange travel services.
We are not responsible for:
Liability is subject to applicable laws and the terms of the relevant travel suppliers.
Where permitted by the relevant airline or travel supplier, you may request to transfer your booking to another eligible traveller before departure.
Any transfer is subject to:
Not all bookings are transferable.
Travellers are responsible for ensuring they have:
We recommend reviewing the latest entry requirements for your destination before travelling.
If you require assistance before or after your booking, please contact our customer support team.
Now Flexi Trip Customer Support
Email: support@nowflexitrip.com
We are committed to providing clear information and responsive assistance throughout your travel experience.