Your trusted partner for your travel experience
Welcome to Now Flexi Trip.
These Terms & Conditions explain the terms that apply when you request and book holiday packages or other travel services through our website. A package holiday generally consists of two or more travel services, such as flights, accommodation, airport transfers, or other travel-related arrangements booked as part of the same trip.
By making a booking with Now Flexi Trip, you confirm that you have read, understood, and accepted these Terms & Conditions.
Before submitting your booking request, please ensure that all information provided is complete and accurate, including:
If any traveller requires special assistance due to reduced mobility or a medical condition, please let us know before booking. The availability of special assistance depends on the relevant airline, accommodation provider, or travel supplier.
Submitting a booking request does not guarantee confirmation.
Your booking is confirmed only when:
Until you receive confirmation, prices and availability remain subject to change.
We make every reasonable effort to ensure that prices, descriptions, and travel information displayed on our website are accurate.
However, prices and availability may change due to updates from airlines, hotels, or other travel suppliers.
If an error or pricing change is identified before your booking is confirmed, we will notify you and provide the option to:
Payment requirements vary depending on the travel product and supplier.
Full Payment
Some bookings require full payment at the time of confirmation, particularly certain airline fares, promotional offers, or bookings close to the travel date.
Deposit Payments
Where available, you may secure your booking with a deposit and pay the remaining balance before the final due date shown in your booking confirmation.
Failure to make payment by the specified deadline may result in cancellation of your booking and applicable supplier cancellation charges.
Accepted payment methods are displayed during the booking process.
If you wish to amend your booking after confirmation, please contact us as soon as possible at:
Email: support@nowflexitrip.com
All amendments are subject to:
Additional costs may include:
Certain bookings may not permit changes after tickets have been issued.
If you wish to cancel your booking, please notify us in writing by emailing:
Email: support@nowflexitrip.com
Cancellation charges depend on:
Where possible, we will explain the applicable cancellation charges before processing your request.
Occasionally, airlines, hotels, or other travel suppliers may modify or cancel travel services.
Where practical, we will notify you promptly and explain any options made available by the supplier, which may include:
Travel arrangements may occasionally be affected by events beyond the reasonable control of Now Flexi Trip or our suppliers, including:
In these circumstances, refunds, credits, or alternative arrangements are subject to the policies of the relevant airline or travel supplier.
Travellers are responsible for:
Failure to meet these requirements may affect your ability to travel and may result in additional costs.
If you experience any issue during your trip, we recommend that you:
If your concern remains unresolved after your trip, please contact us in writing within 28 days of your return.
Email: support@nowflexitrip.com
Now Flexi Trip acts as an independent travel service provider, assisting customers with arranging travel services through airlines, hotels, transfer providers, and other travel suppliers.
Each supplier remains responsible for delivering the travel services they provide in accordance with their own terms and conditions.
To the extent permitted by applicable law, Now Flexi Trip is not responsible for:
Nothing in these Terms excludes or limits liability where such exclusion is not permitted by law.
Where permitted by the relevant airline or travel supplier, you may request to transfer your booking to another eligible traveller before departure.
Transfers are subject to:
Not all bookings are transferable.
Before travelling, we recommend that you:
If you have any questions before or after your booking, our support team will be happy to assist.
Email: support@nowflexitrip.com
We are committed to providing clear information and responsive assistance throughout your travel experience.