Your data protection and privacy rights explained
1. Introduction
At Now Flexi Trip, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and safeguard your personal data when you visit our website, make a travel enquiry, request a booking, or communicate with our support team.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
2. About Now Flexi Trip
Now Flexi Trip is an independent online travel service that provides travel-related assistance to customers, primarily in the United Kingdom. We help customers arrange flights, holiday packages, hotel reservations, airport transfers, and other travel-related services through our travel partners and suppliers.
3. Information We Collect
To provide our services effectively, we may collect personal information including:
Information You Provide
If you make a booking on behalf of another traveller, you confirm that you have their permission to provide their personal information.
Information Collected Automatically
When you visit our website, we may automatically collect information such as:
This information helps us improve website performance and enhance your browsing experience.
Information from Third Parties
We may receive information from trusted partners including:
4. How We Use Your Information
We use your information to:
Where you have given your consent, we may also send promotional offers or travel updates that may interest you.
5. Sharing Your Information
To arrange your travel services, we may share relevant personal information with trusted third parties, including:
We only share information necessary to provide the services you request.
Now Flexi Trip does not sell your personal information to third parties.
6. International Transfers
Travel bookings may involve suppliers located in different countries.
Where your booking requires personal information to be transferred internationally, we take reasonable steps to ensure that your information is handled securely and in accordance with applicable data protection requirements.
7. Data Retention
We retain your personal information only for as long as reasonably necessary to:
When information is no longer required, it is securely deleted or anonymised where appropriate.
8. Marketing Communications
If you choose to receive marketing communications, we may send information about travel offers, promotions, and service updates.
You may unsubscribe from marketing emails at any time by:
Opting out of marketing communications will not affect important service-related messages regarding your bookings.
9. Cookies
Our website uses cookies and similar technologies to:
You can control or disable cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
For additional information, please refer to our Cookie Policy.
10. Protecting Your Information
We take appropriate technical and organisational measures to help protect your personal information, including:
Although we work to protect your information, no internet-based system can guarantee complete security.
11. Children's Privacy
Our services are not intended for children to use independently.
Where travel bookings include children, personal information should only be provided by a parent, legal guardian, or another authorised adult responsible for the booking.
12. Your Privacy Rights
Depending on applicable data protection laws, you may have rights to:
Requests can be made by contacting our support team.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements.
The updated version will be published on this page together with its revised effective date.
14. Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.
Now Flexi Trip
Email: support@nowflexitrip.com
We are committed to handling your personal information responsibly and maintaining transparency in the way we collect, use, and protect your data.
We are committed to keeping your personal data safe, secure, and transparent.